Skip to main content

Organizations, like people, have their own distinct character. At the Centers, the things we do and how we do them are based on our history, our shared values, and our vision of the future.

Frequently Asked Questions (FAQ's)

 

I don't think my child is developing correctly - where do I go?

Call your doctor or your county's health department and tell them your concern. In order for your child to receive services from us they need to be evaluated. Once an evaluation is done, a plan will be made to meet your child's special needs. We are always happy to chat with you, so if you like a sense of what the process will be give us a call at 607.272.5891 or email us at info@rackercenters.org.

 

How can I sign up to receive services from you?

Once your child is evaluated, if they qualify or are eligible the county or school district will inform you of the options and providers available for your child. If you suspect you or someone you love might have a special need but there has been no evaluation yet, please contact us. We can help with information and referral. Call 607.272.5891 or email info@rackercenters.org.

 

How do I contact you?

You can contact us several ways. A form is provided on the CONTACT US page so you can choose who to direct your inquiry to. A listed of KEY PEOPLE AND LOCATIONS is also provided on this site. Finally, you can call us toll free at 800- 336-1660 and be directed to the individual that can best help you.

 

Is there a job application on this site?

Yes, click here to download our job application, or see our current job listings by clicking here. Want to know what current employees think of the Centers? Click here to see testimonials.

 

Are there fees associated with the Centers services and/or programs?

No, if you or your child or loved one has been identified with a special need then services are available to you through insurance and state funding.The exception to this rule is our audiology clinic and daycare programs at which you are financially responsible. Copays may apply for insurance. You can email us at info@rackercenters.org to get more detailed information on the area(s) you have questions about, or call 607.272.5891 and indicate the service(s) you are interested in and you will be directed to the person who can best assist you.

 

How do I contact my government representatives?

You can visit our resources page to see a list of local, state and national links that will connect you to your government representatives.

 

Does the Centers have a Corporate Compliance Plan?

Yes! Please feel free to view our Standards and Corporate Compliance Policies & Procedures. (PDF format.)

 

Why is your organization named Franziska Racker Centers?

It's a great story! Take a look at the history of the Centers and get the scoop on the name and much more about the Centers!