Frequently Asked Questions (FAQ's):
I don't think my child is developing correctly - where do I go?
Call your doctor or your county's health department and tell them your concern. In order for your child to receive services and assistance through the County or Health Department they need to be evaluated.
Newborns to 3-year-old children are referred through their County Health Departments' Early Intervention Programs
Children ages 3-5 years old are referred through their School District's Committee for Preschool Special Education (CPSC)
Children ages 5 years and older are referred through their School District's Committe for Special Education (CSE)
Once an evaluation is done, if they qualify the county or school district will inform you of the options and providers available for your child. A plan will be made to meet your child's special needs. This may be a difficult and overwhelming time for you. There are many options for you and your loved one. If you would like a sense of what the process will be, give us a call at 607.272.5891 or email us at info@rackercenters.org
How can I sign up to receive services from you?
Franziska Racker Centers offers services for all ages. We can help with information on the evaluation process and information on our services both through referral or private pay. Call 607.272.5891 or email info@rackercenters.org.
How do I contact you?
You can contact us in several ways. A form is provided on the CONTACT US page so you can choose who to direct your inquiry to. A list of KEY PEOPLE AND LOCATIONS is also provided on this site. Finally, you can call us toll free at 800- 336-1660 and be directed to the individual that can best help you.
Is there a job application on this site?
Yes, click here to download our job application, or see our current job listings by clicking here. Want to know what current employees think of the Centers? Click here to see testimonials.
Are there fees associated with the Centers services and/or programs?
If a family member or loved one has been identified with a special need then services are available for them through insurance and state funding. The exception to this rule is our audiology clinic in Ithaca and daycare programs in Ithaca and Cortland at which you are financially responsible. You can email us at info@rackercenters.org to get more detailed information on the area(s) you have questions about, or call 607.272.5891 and indicate the service(s) you are interested in and you will be directed to the person who can best assist you.
How do I contact my government representatives?
You can visit our resources page to see a list of local, state and national links that will connect you to your government representatives.
Does the Centers have a Corporate Compliance Plan?
Yes! Please feel free to view our Standards and Corporate Compliance Policies & Procedures. (PDF format.)
Why is your organization named Franziska Racker Centers?
It's a great story! Take a look at the history of the Centers and learn how we've grown over the years, how our name has changed and much more about the Centers!
